Refund policy

1. Return Policy

Loula Return Policy: Exclusive Launch

For hygiene and safety reasons, and due to the limited-edition nature of our loungewear, all purchases are considered Final Sale. This means we cannot accept returns, refunds, or exchanges

If your item arrives damaged or incorrect, please contact us within 7 days at info@loulaofficiel.com, and we will make it right.

Thank you for supporting Loula’s beginning and being part of our journey 🤍